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Get the support you need, when you need it. Our team of NEMT experts is available 24/7 to help you maximize your RouteOps experience.
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Frequently Asked Questions
Most customers are up and running within 15 minutes. Our team handles data migration and provides comprehensive onboarding to ensure smooth transition.
We can import from most dispatch systems. Typically we need patient data, driver information, vehicle details, and historical trip data. Our migration team handles the technical details.
Yes! We provide comprehensive training including live sessions, recorded tutorials, and ongoing support. Training is included with all plans.
Self-Service Resources
- User Manual
- API Reference
- Integration Guides
- Best Practices
- Getting Started
- Advanced Features
- Admin Training
- Driver Training
- Policy Templates
- Training Materials
- Compliance Checklists
- ROI Calculator
Emergency Support
For critical system issues affecting patient transportation, contact our emergency support line immediately.
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Our support team is standing by to help you succeed. Get in touch and we'll make sure you have everything you need.