Privacy Policy

1. Introduction

This Privacy Policy is issued by INFINITYOPS LLC ("we," "us," or "our") for RouteOps. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our services.

2. Information We Collect

2.1 Information You Provide Directly

• Account creation details (name, email, company information)
• Purchase and billing information
• Communication records with our support team
• Survey responses and feedback
• Job application materials

2.2 Information Collected Automatically

• IP address and device identifiers
• Browser and device information
• Location data (when permitted)
• Usage data and analytics
• Cookies and tracking technologies

3. How We Use Your Information

• Providing and maintaining our services
• Processing transactions and billing
• Communicating with you about our services
• Improving and developing our platform
• Marketing and promotional activities (with consent)
• Ensuring security and preventing fraud
• Complying with legal obligations

4. HIPAA Compliance

RouteOps is committed to HIPAA compliance when handling protected health information (PHI). We maintain appropriate administrative, physical, and technical safeguards to protect any PHI that may be processed through our platform. Our Business Associate Agreements ensure compliance with all applicable HIPAA requirements.

5. Information Sharing

We may share your information in the following circumstances:

• With your explicit consent
• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and interests
• In connection with business transfers

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Withdrawal of consent
• Opt-out of marketing communications
• Data portability (where applicable)

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Contact Information

If you have questions about this Privacy Policy, please contact us at:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). For more information about your California privacy rights, please see our California Privacy Notice.

11. Nevada Privacy Rights

Nevada residents have the right to opt-out of the sale of their personal information. We do not sell personal information as defined by Nevada law.